
HVAC Contractors Serving the Asheville Area
33 local businesses listed
Thirty-three heating and cooling companies working from Waynesville to Black Mountain and from Weaverville to Flat Rock, including a family firm in business since 1955 and an employee-owned contractor that dates to 1921.
Between them they cover heat pumps, gas, propane, and oil furnaces, dual fuel, boilers and radiant heat, geothermal, and ductless mini splits. Filter below by town, by residential or commercial, or by 24/7 emergency service. Below the listings is a heating-season guide: what to check before you call about no heat, what a service call costs, heat pump versus furnace versus dual fuel, boilers and the H-1 license, and how to check a contractor’s license.
Browse by town
1st Choice Service Group
1st Choice Service Group is a locally owned heating and cooling company on Stone Ridge Boulevard in North Asheville, founded in 2007 by Randall Pickenpaugh, a Marine Corps veteran, and Chris Cornett. They are a Lennox Premier Dealer and a Mitsubishi Diamond Contractor with NATE-certified technicians. The heating side covers furnaces, heat pumps, ductless systems, and ductwork, and they are members of the International Ground Source Heat Pump Association, so geothermal is on the table too. An electrical crew handles panels, standby generators, and EV chargers, which helps when a new heat pump needs electrical work. Service runs seven days a week except major holidays, across roughly forty towns from Weaverville and Black Mountain to Hendersonville and Waynesville. Their Premier Customer Agreement waives the service-call fee for members.
- Residential
- Commercial
Air Craftsman Heating & Cooling, Inc.
Open nowAir Craftsman Heating & Cooling is a full-service heating and cooling contractor on Old Charlotte Highway in Asheville, working on residential and commercial systems. Installation, maintenance, and repair. Their old website has lapsed, so the phone is the way in. Weekdays 8 to 4:30.
- Commercial
- Residential
All About Heat & Air
All About Heat & Air is the heating and cooling side of All About, a family business a father and his four sons started in 2011 around plumbing and septic. It now runs plumbing, HVAC, septic, and electrical from Mills River, with offices in Hendersonville and Asheville as well. The heating range is wide: gas, electric, and oil furnaces, boilers, heat pumps, ductless mini splits, gas lines, and duct cleaning. Their free HVAC service agreement includes spring and fall visits plus oil furnace and generator service. 24/7 emergency service, and they say they don't charge overtime, except on septic. HVAC license #6548. Coverage spans Buncombe, Henderson, Haywood, Transylvania, and Polk counties.
- Residential
- Commercial
- 24/7 Emergency
All Seasons Heating & Air Conditioning
All Seasons is a locally owned heating and cooling company on Emmas Grove Road in Fletcher, serving Western North Carolina since 1996. It is one of the more heating-heavy shops in the area. Gas, oil, and electric furnaces, heat pumps, and ductless systems including cold-climate models, plus boilers with baseboard and radiant floor heat, which a lot of companies won't touch. They also do zoning, ductwork, and indoor air quality. Emergency service runs 24/7. The All Seasons Protection Plan comes in two monthly tiers, and the higher one promises an emergency response within 24 hours. Coverage includes Asheville, Hendersonville, Flat Rock, Brevard, Swannanoa, Weaverville, Waynesville, Leicester, Mars Hill, and Marion.
- Residential
- Commercial
- 24/7 Emergency
All Ways Heating & Air
Open nowAll Ways Heating & Air is a Weaverville heating and cooling company on Old Mars Hill Highway that has been servicing the Asheville area for more than twenty years. The team grew up here and says so. They are a factory-licensed dealer for American Standard, Trane, and Mitsubishi and service all brands. The heating side covers heat pumps, gas furnaces, geothermal, and ductless mini splits, and they list load calculations as a service in their own right, which is the right way to size a replacement. Weekdays 7:30 to 5. A person answers the phone around the clock, and emergency service is for existing customers. Coverage reaches north to Mars Hill, Marshall, and Burnsville as well as Asheville, Black Mountain, Candler, and Mills River.
- Residential
- Commercial
American Air Heating & Cooling
Open nowAmerican Air is a family-owned heating and cooling company in Candler, locally owned since 2003. They are a Rheem Pro Partner and service all brands, with union technicians and a fleet of fifteen service vehicles. New installations they register carry a ten-year parts warranty. Their maintenance program includes two inspections a year and same-day emergency service. Office hours are weekdays 8 to 5, with emergency service 24/7. They work Asheville and Candler, which makes them a natural first call for West Asheville, Enka, and the Candler side of the county.
- Residential
- Commercial
- 24/7 Emergency
Appalachian Comfort Systems and Controls
Appalachian Comfort Systems and Controls is a locally owned, family-run heating and cooling company with roots in Pisgah Forest and an office in Mills River, started by Western North Carolina natives. Residential and commercial work: high-efficiency heat pumps and gas furnaces, ductless split systems, repairs, maintenance, and full changeouts. The commercial side includes variable refrigerant flow (VRF) design and installation, which is unusual for a shop this size. They hold both a North Carolina mechanical license (#L.34322) and an electrical license (#L.32149), and they publish both numbers on their site.
- Residential
- Commercial
Asheville Mechanical
Open nowAsheville Mechanical is a heating contractor on Dilworth Circle in West Asheville. Heating repair, maintenance, and installation, with same-day service. No website, so call. Weekdays 8 to 4.
B&R Service, Inc.
B&R Service is a family-owned heating and cooling company that has worked northwest North Carolina since 1967 from North Wilkesboro, and now has an office on Merrimon Avenue in Asheville serving Buncombe, Madison, Yancey, and Mitchell counties. They lead with design. Systems are sized with Manual J load and Manual D duct calculations, and the company describes itself as building-performance HVAC with BPI-certified staff who do diagnostic testing. Heat pumps, furnaces, hybrid heat, geothermal, and mini splits. They install Carrier and service all brands. NC license #36332. Their service agreements include two visits a year and no overtime rate on after-hours emergency calls.
- Residential
- Commercial
- Green Building
Bolton Services
Open nowBolton Services is a fourth-generation, family-owned North Carolina plumbing and heating company, and its Asheville office on Elk Mountain Road carries the old Moser Inc. business, which served Western North Carolina from 1928 until Bolton acquired it in 1993. Former Moser people still work out of that office. Heating, air conditioning, and plumbing under one roof, with boilers as a named specialty: repair, maintenance, and new installations. That makes it one of the first calls for an older house that heats with hot water rather than forced air. Residential service covers Buncombe County, including Asheville, Weaverville, Woodfin, Fairview, Swannanoa, Black Mountain, and Montreat. 24/7 emergency service for heating and plumbing.
- Residential
- Commercial
- 24/7 Emergency
Brown Road Heating and Cooling LLC
Brown Road Heating and Cooling is a family-owned company on Brown Road in Hendersonville, working mostly in Henderson County: Mountain Home, Fletcher, Mills River, Arden, Etowah, Flat Rock, and Laurel Park. Gas and electric furnaces, heat pumps, mini splits, ductwork, thermostats, and whole-house air purification, for homes and light commercial buildings. They take emergency calls for no-heat situations and guarantee their work. They are straightforward about repair versus replacement. Their own line: "We'll tell you when a repair makes sense. We will also tell you when a replacement deserves serious consideration."
- Residential
- Commercial
Bullman Heating & Air
Bullman Heating & Air has been on Red Roof Lane in North Asheville since 1993. It is now part of NearU, a larger home-services group, and still runs under the Bullman name. They are a Trane Comfort Specialist. The heating range covers gas furnaces, heat pumps, geothermal, ductless mini splits, and zoning, and they set up dual-fuel systems, choosing the point where the furnace takes over from the heat pump partly on the home's elevation. NC license #13843. 24-hour emergency service every day of the year. The service agreement includes two tune-ups a year and priority scheduling. Coverage runs from Weaverville and Marshall to Hendersonville and Black Mountain.
- Residential
- Commercial
- 24/7 Emergency
Call Dad
Call Dad is a heating, cooling, and plumbing company with an Asheville office on Rosscraggon Road. It isn't a local independent. It started in Charlotte in 2013 as Sky HVAC and now runs offices across North and South Carolina. Furnaces, heat pumps, oil furnace repair, ductless systems, indoor air quality, and plumbing. They answer around the clock, 365 days a year, and work comes with a one-year parts and labor warranty. The Family First club covers spring and fall inspections. They train apprentices in-house. Calls route through a central toll-free number.
- Residential
- 24/7 Emergency
Carolina Comfort Heating & Cooling, Inc.
Carolina Comfort is a third-generation, independently owned heating and cooling company in Weaverville, now run by the founder's grandchildren after more than fifty years in Western North Carolina. Two things set it apart. The technicians are not paid on commission, which the company says is deliberate, and it is one of the few shops anywhere that publishes its service-call price: a residential diagnostic fee of $155 plus tax, $232.50 after hours, with no second diagnostic charge if they are called back for the same problem within seven days. Repair, installation and replacement, maintenance plans, and indoor air quality for homes and businesses within about thirty miles of Weaverville. An on-call mechanic handles emergency and weekend calls.
- Residential
- Commercial
- 24/7 Emergency
Champion Comfort Experts
Champion Comfort Experts is a Flat Rock company that has served Hendersonville and the surrounding area since 2004, doing heating and cooling alongside plumbing and electrical. The heating side covers furnaces, heat pumps, ductless mini splits, and gas lines, including gas leak detection. Technicians are NATE-certified, and the MVP Protection Plan includes priority scheduling, a discounted dispatch fee, and repair discounts. Open around the clock, seven days a week. Coverage runs from Flat Rock to Asheville, Weaverville, Black Mountain, and Swannanoa, west to Waynesville and east to Forest City, plus parts of upstate South Carolina.
- Residential
- 24/7 Emergency
Comfort Central
Open nowComfort Central is a family-owned heating and cooling company in Pisgah Forest, serving Asheville, Hendersonville, Brevard, and Mills River. NC license 29504. They are strongest on heating. Gas, propane, and electric furnaces, heat pumps including geothermal, dual-fuel systems, gas and propane boilers, and hydronic radiant heat, plus conversions from oil boilers to gas. They are upfront about what they don't do: no service on oil furnaces, oil boilers, or electric radiant systems. Technicians are NATE, BPI, and NCI certified, and new installations get a load calculation beforehand and an energy audit afterward. The office is open Monday through Saturday, 8 to 5, with 24/7 emergency service. Comfort Club members get a maintenance savings plan.
- Residential
- Commercial
- 24/7 Emergency
Ducky Ducts
Ducky Ducts is a family-owned duct cleaning company that has worked Western North Carolina since 1997. It cleans and seals ducts. It doesn't repair or install heating systems, so it's the call for the ductwork itself, not for a furnace that won't light. Air duct and dryer vent cleaning, coil and blower cleaning, Aeroseal duct sealing, and commercial HVAC and exhaust hood cleaning. They are a dealer for Austin Air purifiers and guarantee an estimate within twenty-four business hours. The Asheville office covers Weaverville, Black Mountain, Swannanoa, Fairview, Hendersonville, Brevard, Waynesville, and Marshall. A second office in Greenville covers upstate South Carolina.
- Residential
- Commercial
Gentry Service Group
Open nowGentry Service Group is the Swannanoa heating and cooling company founded in 1963 as Gentry Heating, still family-owned and on Buckeye Access Road. Founder Duane Gentry retired as president in 2021 and stays on as an advisor. They are a Factory Authorized Carrier Dealer and a Carrier President's Award winner. The heating side covers furnaces, boilers, heat pumps, and ductless systems, with Generac standby generators and electrical work as well. NC license #31602. Emergency service runs 24 hours a day, weekends and holidays included. Repairs carry a one-year parts and labor warranty. Coverage includes Asheville, Black Mountain, Fairview, Weaverville, Candler, Leicester, Arden, Fletcher, Hendersonville, Canton, and Old Fort.
- Residential
- Commercial
- 24/7 Emergency
Haywood Heating & Air Conditioning
Open nowHaywood Heating & Air Conditioning has served Haywood County from Waynesville since 1980. Founder David Moody is still involved, and Chuck Moody runs operations. They are a Carrier dealer and service all brands. The heating side covers heat pumps, gas furnaces, oil furnaces, and hybrid heat, plus Mitsubishi ductless systems, zoning, and indoor air quality. Ductwork is built in their own sheet metal shop. Weekdays 8 to 4. Service agreement members get two tune-ups a year, no trip charges, and priority service 365 days a year. Coverage runs from Waynesville and Canton west to Sylva, Bryson City, and Franklin.
- Residential
- Commercial
MB HAYNES Corporation
MB HAYNES has operated from Deaverview Road in Asheville since 1921 and is employee-owned — a multi-trade construction and service company with more than 600 employees. Its residential heating and cooling work runs under the HAYNES Heating & Cooling name. The company covers heating and cooling, electrical, plumbing, solar, security systems, controls and automation, and industrial process piping, serving homes, businesses, and industrial sites across Western North Carolina. That breadth is the reason to know they exist. On a remodel crossing two or three trades, it is one contractor instead of three schedules to coordinate — and on the commercial side they will take the mechanical and electrical scope together. Emergency service runs 24/7.
- Residential
- Commercial
- 24/7 Emergency
Mike's Heating & Cooling
Open nowMike's Heating & Cooling is a woman-owned HVAC contractor in Candler that has served Western North Carolina since 1990. They run more than 20 service trucks with around 30 technicians, which puts them among the larger independent HVAC shops in the region. The work covers air conditioning, furnaces, heat pumps, and boilers on the repair-and-replace side, ductless mini-splits, commercial systems, and indoor air quality equipment — air sterilization, humidifiers, dehumidifiers, and CO detectors. Financing is available on equipment. They hold NC license #36169 (H-1, H-2, H-3 Class 1), an A+ BBB rating, ACCA membership, Mitsubishi Diamond Elite dealer status — which carries a 12-year parts warranty — and Bosch Gold Home Comfort Pro. Installations come with a one-year labor warranty. Service area covers 35+ communities including Asheville, Waynesville, Hendersonville, Black Mountain, Brevard, and Fletcher.
- Residential
- Commercial
- woman-owned
- 24/7 Emergency
Mills River Mechanical
Open nowMills River Mechanical is a family-owned heating and cooling company in Mills River, in business since 2019. Installs, repairs, tune-ups, retrofits, and duct leak testing and sealing, for homes and businesses. Estimates are free. They are unusually plain about how they schedule. No heat is handled as soon as possible, usually the same day or the next. Routine calls can take one to two weeks. Emergency calls on weekends and holidays are taken at a premium rate. They don't sell maintenance contracts. Weekdays 8 to 6.
- Residential
- Commercial
Mountain Air Mechanical Contractors, Inc.
Mountain Air Mechanical Contractors has worked out of Arden since 1996. It is now part of NearU, a larger home-services group, and still runs under its own name. They are a Trane Comfort Specialist and a Mitsubishi Electric Diamond Contractor with NATE-certified technicians. Gas furnaces, air-source and ground-source heat pumps, dual-fuel systems, ductless mini splits, and zoning. They size systems with a heat load calculation for the specific house, and they say it accounts for elevation and how cold it actually gets at your address. NC license #22628. 24/7 emergency support. Coverage spans Buncombe, Henderson, and Transylvania counties, from Weaverville and Black Mountain to Mills River, Brevard, and Pisgah Forest.
- Residential
- Commercial
- 24/7 Emergency
Parkway Heating & Air
Open nowParkway Heating & Air is a family-owned, veteran-operated company in Waynesville, in business since 1975. President Selwyn Scoggin is a Navy veteran, and VP of Operations Travis Sutton is an Army veteran who grew up in Haywood County. The heating list is broad: gas and electric furnaces, heat pumps, boilers and radiant heat, and ductless mini splits, plus zoning, custom ductwork, and carbon monoxide testing. They sell Trane and Mitsubishi and service all brands. NC license #29792. Residential installations carry a five-year labor warranty. Weekdays 8 to 5, with 24-hour emergency service. Coverage is Haywood County and west: Canton, Clyde, Maggie Valley, Lake Junaluska, Sylva, and Cullowhee.
- Residential
- Commercial
- 24/7 Emergency
Perfect 72° Heating and Cooling
Perfect 72° is a family-owned heating and cooling company on Kitazuma Road in Black Mountain, built on about 15 years of industry experience. They handle furnaces, heat pumps, and ductless mini splits — repair, maintenance, and replacement — plus duct repair and custom ductwork, indoor air quality work, and hood vent installation. A Gold Plan maintenance program covers seasonal tune-ups for homeowners who would rather not think about it twice a year. Coverage extends from Black Mountain through Swannanoa, Asheville, Old Fort, Marion, Weaverville, Candler, Waynesville, Fletcher, Arden, Hendersonville, and Brevard. They are open seven days a week and offer military discounts and financing.
- Residential
- Green Building
Precision Comfort Services
Precision Comfort Services is a locally owned heating and cooling company in Flat Rock, established in 2017 by a team with more than fifteen years in the trade. It serves Henderson County and the surrounding area. Gas, oil, and electric furnaces, heat pumps, ductless systems, and gas piping, along with installation and repair of standby generators. They also fabricate ductwork. Oil furnaces and generators are two things a lot of shops won't take on. They quote prices up front before any work is done, and they say they are available 24/7 for heating, cooling, and generator calls.
- Residential
- Commercial
- 24/7 Emergency
Quality Air
Quality Air has been installing and servicing heating and cooling equipment from Sardis Road on Asheville's west side since 1990. Its director of operations has been with the company since 1992, which tells you something about staff turnover. They have installed and maintained Bryant and Carrier equipment for more than thirty years and work on most other brands. Quality Club members get two cleanings a year, filter discounts, and free 24/7 emergency service. Without the membership, emergency availability is a phone call. Weekdays 7:30 to 5. The service area is wider than the west-side address suggests, running from Weaverville and Black Mountain to Hendersonville, Waynesville, and Maggie Valley.
- Residential
- Commercial
Quality Comfort Heating & Cooling
Open nowQuality Comfort is a family-owned heating and cooling company on Emma Road in Asheville, opened in 2005 by Mikhail Lebed after he trained in heating and cooling at A-B Tech. Not to be confused with Quality Air on Sardis Road, which is a separate company. Gas and electric furnaces, heat pumps including dual-fuel setups, boilers, ductless mini splits, and air conditioning, with NATE-certified technicians and Trane Comfort Specialist status. A second side of the business installs gas and wood-burning fireplaces, stoves, and inserts, and runs gas lines. Office hours are weekdays 8 to 5, with 24/7 emergency service. Coverage runs from Asheville out to Hendersonville, Waynesville, Brevard, Black Mountain, and Weaverville.
- Residential
- Commercial
- 24/7 Emergency
Sheer Comfort Heating & Air Conditioning
Sheer Comfort is a second-generation family business in Fletcher, started in 2002 by Frank and Jackie Shearer. Their son Travis Shearer, a licensed HVAC contractor for more than twenty years, took it over in 2022. They are a Rheem dealer and service other brands. Furnaces, heat pumps, mini splits, ductwork, and zoning for multi-level homes, for residential and commercial customers, and they install systems that qualify for ENERGY STAR and NC Healthy Built Homes. The website gives an instant replacement estimate online. Emergency service by phone. Their planned maintenance agreement covers two visits a year. They work Asheville, Fletcher, and Hendersonville.
- Commercial
- Residential
Stickels Service Company
Stickels Service Company is a family-owned heating and cooling business on Bee Tree Road in Swannanoa. Brad and Leah Stickels started it in Atlanta in 1986, moved it to Fairview in 1996, and their children now work in it. What stands out is the licensing. Stickels holds North Carolina heating licenses in all three groups (H-1 for boilers and hot water, H-2, and H-3), plus fuel piping. So the same company can work on a radiant or boiler system and a heat pump in the same house. Gas furnaces, heat pumps, geothermal, mini splits, ventilation, and custom ductwork round it out. They are an ENERGY STAR certified HVAC contractor and work within about twenty miles of Asheville. Call or text.
- Residential
- Commercial
- Green Building
TW & Company
TW & Company is a locally and family-owned heating and cooling company in Black Mountain, established in 1996 by people who have been in the HVAC trade since 1972. Furnaces, heat pumps, and boilers, plus geothermal (ground-source) heat pumps and Mitsubishi ductless mini splits, for homes and commercial buildings. They sell Carrier and Bosch systems. If a customer isn't happy with the work, the company says it will refund it in full. Weekdays 8 to 6. After hours, call for availability, since they take critical emergency calls around the clock. Same-day service within about thirty miles of Asheville, including Weaverville, Mills River, Hendersonville, Flat Rock, Fletcher, Arden, and Brevard.
- Residential
- Commercial
- 24/7 Emergency
- Green Building
Ward Plumbing, Heating & Air
Ward Plumbing, Heating & Air is an independent WNC company running three offices — Asheville on Grove Street, plus Sylva and Waynesville — under NC license #37519. They work both trades rather than one: plumbing covers water heaters, drain cleaning, pipe replacement, fixtures, sewer and water lines, and water treatment, while the HVAC side handles installation and repair on heating and cooling systems, ductless mini-splits, ductwork, and indoor air quality equipment. After-hours calls go to an answering service. The company offers financing and a membership plan for maintenance. Service area covers Buncombe, Haywood, Jackson, Macon, and Swain counties.
- Residential
White & Williams Co. Inc.
White & Williams has been heating and cooling Western North Carolina homes since 1955, when John Williams and Max White started it on Haywood Road in West Asheville. Roger Sales is the owner and president today. Helene flooded their Swannanoa River Road shop, and the office is now at Kenilworth Knolls off Tunnel Road. By their own count they have installed more than 10,000 systems and employ more than forty people. They are one of the shops still doing oil heat, including Thermo Pride oil furnaces, alongside gas furnaces, heat pumps, Bosch geothermal heat pumps, furnace and flue cleaning, and Generac generators. Their Preventive Service Agreement takes 25 percent off repairs and gets priority service. 24/7 emergency service. Coverage includes Buncombe, Henderson, Haywood, Madison, Yancey, and McDowell counties.
- Residential
- Commercial
- 24/7 Emergency
- Green Building
No heat tonight? Check these five things first
It’s the first properly cold night of the year, the house is getting colder, and the vents are blowing room-temperature air or nothing at all. Before you call anyone, take five minutes. A fair share of no-heat calls are fixed by one of these, and if not, you’ll be able to tell the dispatcher exactly what you’re seeing.
- The thermostat. Is it set to Heat, with the set point above the room temperature? If it runs on batteries, replace them. A dead thermostat looks exactly like a dead furnace.
- The breaker and the switch. Check the panel for a tripped breaker labeled furnace, air handler, or heat pump. Most furnaces also have a light-switch-style shutoff on or near the unit, and someone has usually flipped it by accident.
- The filter. A badly clogged filter can make a furnace overheat and shut itself down. If yours is gray and matted, swap it.
- The fuel. If you heat with propane or oil, look at the tank gauge. A lot of houses outside the gas lines run on one or the other, and an empty tank shows up as a furnace that won’t light.
- The outdoor unit. If you have a heat pump, frost on the outdoor coil in cold, damp weather is normal, and so is the unit stopping now and then to clear it, sometimes with a puff of steam. A solid block of ice that doesn’t clear isn’t normal. Neither is a fan that won’t turn.
If none of that fixes it, call. Say “no heat” early. If anyone in the house is elderly, an infant, or medically fragile, say that too, because it changes where you land in the queue.
Who answers after hours
Plenty of the companies on this page say they take emergency calls around the clock, and the 24/7 filter above the listings narrows it to them. Two details are worth knowing before the cold night, though.
Some companies only offer round-the-clock emergency service to people already on their books. Quality Air makes it free to Quality Club members, and All Ways handles emergencies for its existing customers. Mike’s in Candler notes that some restrictions apply. So if you have a maintenance plan with someone, they’re your first call, and if you don’t, fall is a good time to get one.
Others are straightforward about their limits, which is useful in its own way. Mills River Mechanical says no-heat calls usually get a visit the same day or the next, routine work can take one to two weeks, and weekend or holiday calls cost a premium. You know what you’re getting.
What the service call costs
Almost every HVAC company charges a fee to come out and diagnose the problem before you agree to any repair, and the fee is higher after hours. Very few publish it. Two companies on this page do:
| Company | What they publish |
|---|---|
| Carolina Comfort (Weaverville) | Residential diagnostic $155 + tax; $232.50 after hours; no second diagnostic fee if called back within seven days for the same problem |
| 1st Choice Service Group (North Asheville) | $69 service-call fee, waived for members of its Premier Customer Agreement |
For everyone else, two questions on the phone settle most of it: what is the diagnostic fee, and does it count toward the repair if I go ahead? Then ask whether a maintenance plan waives or discounts it. Several plans here do, including Ward’s WardGuard, Champion’s MVP plan, and Haywood Heating’s service agreement.
Heat pump, furnace, or both
Nearly every company on this page installs and services heat pumps. They heat in winter and cool in summer, and their cold-weather performance has come a long way. ENERGY STAR tests its cold-climate heat pumps down to 5°F and notes that they keep running below that. ENERGY STAR also says that once it’s colder than that, pairing the heat pump with a backup is the efficient way to keep the house warm.
That backup is where the real decisions are. There are three common setups:
- Heat pump with electric heat strips. The strips in the indoor unit kick in when the heat pump can’t keep up. It’s simple, but strip heat costs a lot to run, so a heat pump that leans on it all winter is a sizing or repair problem.
- Dual fuel. A heat pump paired with a gas, propane, or oil furnace, with the system switching to the furnace below a set outdoor temperature. ENERGY STAR describes this as an option if you already have a fairly new furnace. Bullman says it picks the switchover point partly on the house’s elevation, which is the kind of answer you want to hear.
- Furnace with air conditioning. Still common where there’s natural gas at the street, and on propane in places where there isn’t.
The ENERGY STAR guide to air-source heat pumps covers dual fuel and cold-climate models in plain language. It’s worth ten minutes before you sit down with a quote.
Whatever you choose, the system should be sized for your house. ENERGY STAR says the contractor should use a Manual J load calculation. A house on a ridge in Fairview and a house in a West Asheville hollow don’t need the same thing, even at the same square footage. B&R, Mike’s, All Ways, Comfort Central, and Mountain Air all say they size systems this way. If a quote just matches what’s there now, ask why.
If your house has no ducts, or has an addition the ducts never reached, ductless mini splits are the usual answer, and most companies here install them.
Boilers, radiators, and the older house
Some of the older houses in Montford, Kenilworth, and the neighborhoods around downtown were built around a boiler and radiators. Some still run that way, and some have had a heat pump added for cooling.
This is where licensing matters in a way people don’t expect. North Carolina’s H-1 license covers hot water and steam heat. The H-3 license, which nearly every residential HVAC company holds, covers forced air. A great H-3 contractor may legally be unable to touch your boiler. On this page, Stickels Service Company and Mike’s Heating & Cooling both state they hold H-1 alongside H-3. All Seasons, Bolton, Comfort Central, Gentry, Parkway, MB HAYNES, Quality Comfort, TW & Company, and Ward also list boiler work. Ask any of them which license their boiler work is done under.
Oil is the other older-house question. White & Williams still installs Thermo Pride oil furnaces, and All Seasons, Haywood Heating, Precision Comfort, MB HAYNES, Call Dad, and All About all work on oil. Comfort Central says plainly that it doesn’t. If you’re thinking of moving off oil, Mike’s offers heat pump conversions from oil and propane furnaces.
Fall is when to get it checked
ENERGY STAR’s advice is an annual check-up before each season: heating in the fall, cooling in the spring. Contractors get busy once the weather turns, and October appointments are far easier to get than January ones.
A fall heating visit should cover the thermostat and controls, the electrical connections, and the condensate drain. On a gas or oil furnace it should also check the fuel connections, burner, and heat exchanger, because a cracked heat exchanger is a safety problem, not just an efficiency one. Between visits, check or change the filter monthly, and keep leaves, brush, and snow off the outdoor unit. If you burn gas, propane, or oil, make sure there’s a working carbon monoxide alarm.
Repair or replace
When a technician says the system is done, ask them to put the reasoning in writing: the age of the equipment, what failed, what the repair costs, and what replacement costs. A good company will lay that out without being asked. Brown Road in Hendersonville puts it well on its own site: “We’ll tell you when a repair makes sense. We will also tell you when a replacement deserves serious consideration.”
If you replace, the job needs a mechanical permit and inspection, and a licensed contractor pulls it as a matter of routine. Buncombe County building permits explains which office handles your address.
Check the license before you sign
North Carolina licenses heating contractors through the State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, and the lookup is public. For a furnace or heat pump in a house, you’re looking for H-3. For a condo, townhouse, or duplex, the license also needs to be Class I, because Class II only covers single-family detached homes. NC HVAC license lookup walks through the search and what each code means.
Several companies here print their license numbers, which is a habit worth rewarding: Mike’s (#36169, H-1, H-2, H-3 Class 1), Comfort Central (29504), Gentry (#31602), Mountain Air (#22628), Bullman (#13843), Parkway (#29792), B&R (#36332), All About (HVAC #6548), and Appalachian Comfort (mechanical #L.34322).
The companies on this page
Asheville
White & Williams, family-owned since 1955 and now at Kenilworth Knolls after Helene flooded its old shop. Gas and oil furnaces, heat pumps, geothermal, and generators. 24/7.
MB HAYNES, on Deaverview Road since 1921 and employee-owned. Heating, plumbing, electrical, and solar, with water and steam boilers and oil furnaces on the heating side. 24/7.
Bolton Services, on Elk Mountain Road, carries on the old Moser company that served WNC from 1928. HVAC and plumbing, with boilers as a specialty. 24/7.
Quality Air, on Sardis Road since 1990. Bryant and Carrier, with free 24/7 emergency service for Quality Club members.
Quality Comfort Heating & Cooling, on Emma Road since 2005 and no relation to Quality Air. Furnaces, heat pumps including dual fuel, boilers, plus fireplaces and gas lines. 24/7.
1st Choice Service Group, North Asheville since 2007. Lennox Premier Dealer, geothermal, and an electrical crew for generators and panel upgrades.
Bullman Heating & Air, North Asheville since 1993 and now part of the NearU group. Trane, dual fuel, geothermal. 24/7.
Ward Plumbing, Heating & Air, on Grove Street, with offices in Waynesville and Sylva. Both trades, boilers included. NC #37519.
B&R Service, North Wilkesboro since 1967, with an office on Merrimon Avenue. Design-led, with Manual J and D sizing and geothermal.
Call Dad, a Charlotte-founded company with an Asheville office on Rosscraggon Road. Heating, cooling, and plumbing, 24/7.
Air Craftsman Heating & Cooling, Old Charlotte Highway. Residential and commercial service. No current website, so call.
Asheville Mechanical, West Asheville. Heating repair and installation with same-day service. Phone only.
Ducky Ducts, duct cleaning, sealing, and dryer vents since 1997. The call for the ductwork itself, not for a furnace repair.
Candler
Mike’s Heating & Cooling, woman-owned, since 1990. Holds H-1, H-2, and H-3, works on boilers and geothermal, and does oil-to-heat-pump conversions.
American Air Heating & Cooling, locally owned since 2003. Rheem Pro Partner with union technicians. 24/7.
Arden and Fletcher
Mountain Air Mechanical, Arden since 1996 and now part of NearU. Trane and Mitsubishi, dual fuel, and load calculations that account for elevation. 24/7.
All Seasons Heating & Air, Fletcher since 1996. Gas, oil, and electric furnaces, boilers, radiant floors, and cold-climate ductless. 24/7.
Sheer Comfort Heating & Air, Fletcher, second-generation and run by Travis Shearer. Rheem dealer, with an online replacement estimate.
Mills River
All About Heat & Air, the HVAC side of the family-run All About, with gas, oil, and electric furnaces and boilers. 24/7, with no overtime charge.
Mills River Mechanical, family-owned since 2019, with a plainly stated policy on response times.
Appalachian Comfort Systems and Controls, family-run, with roots in Pisgah Forest. Heat pumps, gas furnaces, ductless, and commercial VRF.
Swannanoa and Black Mountain
Gentry Service Group, Swannanoa since 1963, formerly Gentry Heating. Carrier Factory Authorized Dealer, with furnaces, boilers, and generators. 24/7.
Stickels Service Company, Swannanoa, family-owned. H-1, H-2, and H-3 licensed, with radiant, boilers, and geothermal.
TW & Company, Black Mountain since 1996. Boilers, geothermal, and Mitsubishi ductless, backed by a full-refund promise.
Perfect 72° Heating and Cooling, Black Mountain, family-owned. Open seven days, 7 to 7, and fabricates its own ductwork.
Weaverville
Carolina Comfort Heating & Cooling, third-generation and independent, with more than fifty years in business. Technicians aren’t paid on commission, and the service-call price is published.
All Ways Heating & Air, on Old Mars Hill Highway. American Standard, Trane, and Mitsubishi dealer, with geothermal and load calculations.
Pisgah Forest
Comfort Central, family-owned. Gas and propane furnaces, boilers, radiant, geothermal, and dual fuel. Open Monday to Saturday, 24/7 for emergencies.
Hendersonville and Flat Rock
Champion Comfort Experts, Flat Rock since 2004. Heating, plumbing, and electrical, open around the clock.
Precision Comfort Services, Flat Rock since 2017. Oil furnaces and standby generators, priced up front.
Brown Road Heating and Cooling, family-owned, working Henderson County.
Waynesville
Parkway Heating & Air, family-owned and veteran-operated since 1975. Boilers and radiant heat, and a five-year labor warranty on residential installs. 24/7.
Haywood Heating & Air Conditioning, since 1980. A Carrier dealer that also does oil furnaces and builds ductwork in its own sheet metal shop.
How companies get listed here
Nearly every business on this page is independent and based in Western North Carolina. Three are part of something bigger, and we say so in their listings: Bullman and Mountain Air are now part of the NearU group, and Call Dad runs offices across the Carolinas. We generally leave out national franchises and chains. That isn’t because they can’t fix a furnace. It’s because there are already plenty of places to find them.
Listings are free. Businesses can claim a listing to keep their details current, and a few pay for a featured slot, which moves them up the page and is labeled wherever it appears. Nothing else about the order is for sale. We don’t sell your contact information or charge these companies per lead.
When you’re ready, pick two or three companies near you and ask each the same three questions: what the diagnostic fee is, which license class the job falls under, and how they’d size the system. If you’d rather start with a shortlist, the best HVAC companies in Asheville goes deeper on seven of them. If the problem is really the water heater, start with plumbers. If the house loses heat as fast as the system makes it, call insulation contractors before you size a new system.
Frequently asked questions
How much does a furnace repair call cost in Asheville?
Most companies charge a diagnostic or service-call fee before any repair, and the fee is higher after hours. Two companies on this page publish theirs. Carolina Comfort in Weaverville lists a residential diagnostic fee of $155 plus tax, or $232.50 after hours, with no second fee if they come back within seven days for the same problem. 1st Choice in North Asheville lists a $69 service-call fee that its maintenance members don't pay. For anyone else, ask two things on the phone: what the fee is, and whether it counts toward the repair.
Who can I call for no heat at night in Asheville?
More than half the companies on this page say they take emergency calls around the clock, including Gentry in Swannanoa, White & Williams, MB HAYNES, Bolton, and Quality Comfort in Asheville, All Seasons in Fletcher, Mountain Air in Arden, All About in Mills River, Comfort Central in Pisgah Forest, and Champion in Flat Rock. Use the 24/7 filter on this page. A few, like Quality Air and All Ways, give round-the-clock emergency service only to existing members or customers, which is one good reason to sign up for a maintenance plan before winter.
Is a heat pump enough to heat a house in Asheville?
For most houses, yes, as long as it's sized properly and has a backup. ENERGY STAR tests its cold-climate heat pumps down to 5°F, and they keep running below that, but a backup heat source is the most efficient way to cover the coldest nights. That backup is usually electric heat strips in the air handler, or a gas or propane furnace in a dual-fuel setup. Ask the contractor what the backup is and when it turns on.
What does emergency heat mean on my thermostat?
On a heat pump system, emergency heat shuts the heat pump off and runs only the backup heat, usually electric strips. It's meant for when the outdoor unit has failed or is damaged, not for cold nights. The system brings in backup heat on its own when it needs to. Running on emergency heat for days costs noticeably more, so if you've switched it on, call for a repair rather than leaving it there.
When should I have my heating system serviced?
In the fall, before the first cold snap. ENERGY STAR recommends an annual pre-season check-up, heating in the fall and cooling in the spring, because contractors get busy once the weather turns. A fall heating check should look at the gas or oil connections, burner, and heat exchanger on a furnace, and at the controls and defrost on a heat pump. Check or change your filter monthly through the winter.
What license does an HVAC contractor need in North Carolina?
For a forced-air furnace or heat pump in a house, an H-3 heating license, which covers systems of 15 tons or less. Boilers, radiators, and other hot water or steam heat need H-1, which many residential HVAC companies don't hold. Class II limits a contractor to single-family detached homes, so condos and townhouses need Class I. The State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors has a free public lookup.
Which Asheville HVAC companies work on boilers and oil furnaces?
For boilers and hot water heat, try Stickels Service Company in Swannanoa and Mike's in Candler, which both hold the H-1 license, or All Seasons in Fletcher, Bolton Services, Comfort Central, Gentry, Parkway in Waynesville, and MB HAYNES. For oil furnaces, White & Williams, All Seasons, Haywood Heating, Precision Comfort, MB HAYNES, and All About all list oil work. Comfort Central doesn't work on oil systems.
